Question 1

What is the refund policy for crystal light orders?

Accepted Answer

We offer free of charge replacements for any lights with defects, to request a full refund please talk to one of our customer specialists.

Question 2

How long does it take to process a refund for returned crystal lights?

Accepted Answer

Once we receive and inspect the returned crystal lights, we aim to process the refund within a reasonable timeframe, usually within 7-10 business days.

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